Network engineering / systems / support

I work on
the systems
people rely on.

Network engineer based in California, with a background in systems support at UC Santa Cruz.

View selected work
01

Selected work

01

IT operations

Humanities IT operations

Support for faculty, staff, and student employees across macOS, Windows, Apple hardware, collaboration tools, department applications, and classroom technology.

02

Research technology

AI machine translation platform

A frontend and containerized workflow for a faculty-led machine translation project, using Kubernetes and Docker/Podman on Nautilus research computing.

03

Network engineering

Networks and client–server systems

Routed and switched topologies in Cisco Packet Tracer, live traffic analysis in Wireshark, and C/C++ socket applications tested against protocol edge cases.

02

Experience

Practical work, mostly close to the people and systems using it.

Apr 2023 — Mar 2026

IT Technician

UC Santa Cruz · Humanities Division

Managed support work from intake through resolution in ServiceNow across hardware, software, accounts, applications, and connectivity. Also handled device deployment and migration, Jamf-supported Apple workflows, Apple GSX repairs, inventory, documentation, audiovisual support, and technician mentoring.

2022

Technical & E-commerce Intern

Accuzone Inc.

Worked between customers and technical teams, translated product information, and maintained website and marketplace content with search visibility in mind.

03

About

Most of my work sits where hardware, software, documentation, and people meet.

I started in hands-on support and am moving deeper into networking and infrastructure. I like work where the technical answer still has to make sense to the person using it.

Education

University of California, Santa Cruz

B.A. in Networking and Digital Technology · 2025

Working knowledge

  • Windows, macOS, and Linux
  • ServiceNow and support documentation
  • Jamf-supported workflows and Apple GSX
  • Device deployment, repair, and inventory
  • TCP/IP, DNS, DHCP, VLANs, and OSPF
  • Wireshark, Cisco IOS, and Packet Tracer
  • Python, Bash, SQL, C, and C++
  • Kubernetes, Docker, and Podman
04

Contact

Let’s talk.

I’m open to network engineering and infrastructure roles—and willing to relocate for the right work.